A Value Platform Analysis Perspective on Customer Access Information Technology
نویسندگان
چکیده
منابع مشابه
Information Technology Mediated Customer Service: A Functional Perspective
Companies can use information technology not only to conduct transactions with their customers but also to provide them with valuable functionalities before, during, and after those transactions, such as recommendations on what products to buy or to track product delivery. The e-Business environment provides a particularly fertile ground for leveraging IT resources to provide functionality. Alt...
متن کاملMeasuring and Predicting Customer Lifetime Value in Customer Loyalty Analysis: A Knowledge Management Perspective (A Case Study on an e-Retailer)
Modern business organizations have appreciated the significance of having competitive advantage through the delivery of continuous improvement towards the customers, and being knowledge-oriented. Indisputably, Knowledge Management (KM) plays a key role in the success of Customer Relationship Management (CRM). In this regard, Customer Knowledge Management (CKM) is a newly developed concept that ...
متن کاملa critical discourse analysis on gender representation in the iranian english books 2, 3 and top notch 2a, 2b a critical discourse analysis perspective
هدف از انجام تحقیق حاضر، مطالعه و بررسی نقش زنان و مردان در دو مجموعه از کتابهای درسی انگلیسی در قالب تحلیل گفتمان انتقادی و همچنین، بررسی و آشکار ساختن اصول ایدوئولوژیکی مربوط به نقش زنان و مردان در این کتابها است. این دو مجموعه کتاب عبارتنداز: کتابهای انگلیسی سال دوم و سوم دبیرستانی ایران و کتابهای تاپ ناچ 2آ و 2ب. برای انجام این منظور، مدل تحلیل گفتمان انتقادی فرکلاف مورد استفاده قرار گرفته ...
15 صفحه اولNetwork access technology - A perspective
The utility of computer networking is widely accepted, as is the complexity of accessing network resources and services. This complexity must be reduced to support more effective user access to and utilization of these resources as discussed in References 1 through 3. Accomplishing this reduction across heterogeneous systems is a primary objective of network access support. Specific capabilitie...
متن کاملUsing information retrieval technology for a corpus analysis platform
This paper describes a practical approach to use the information retrieval engine Lucene for the corpus analysis platform KorAP, currently being developed at the Institut für Deutsche Sprache (IDS Mannheim). It presents a method to use Lucene’s indexing technique and to exploit it for linguistically annotated data, allowing full flexibility to handle multiple annotation layers. It uses multiple...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Decision Sciences
سال: 1994
ISSN: 0011-7315,1540-5915
DOI: 10.1111/j.1540-5915.1994.tb01869.x